Add a review
Shipping
We offer a next working day delivery for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays. Free shipping for ordersover $50 CAD.
| Destination | Delivery Time | Orders Below $50 | Orders Above $50 |
|---|---|---|---|
| Canada | 2 – 4 days | $6.99 | Free |
| United States | 3 – 5 days | $8.99 | Free |
| United Kingdom & Europe | 5 – 7 days | $9.99 | Free |
| Asia | 7 – 10 days | $11.99 | Free |
| Australia & New Zealand | 7 – 12 days | $12.99 | Free |
| Rest of World | 10 – 15 days | $14.99 | Free |
Returns
-
Items can be returned within 30 days of delivery.
-
Products must be unused, in original packaging, and in the same condition as received.
-
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
-
Gift cards and downloadable products
-
Items marked Final Sale
-
Perishable or personalized/custom products
Refunds
-
Once your return is received and inspected, we’ll send you an email confirmation.
-
If approved, your refund will be processed to your original payment method within 5–10 business days.
-
Shipping fees (if any) are non-refundable.
Exchanges
-
We only replace items if they are defective or damaged.
-
For an exchange, contact us with your order number and product details.
Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.
-
We recommend using a trackable shipping service.
How to Start a Return
Contact us at hi@fozia.ca with your order number and reason for return.